IT Maintenance Plans

Affordable Maintenance for All Budgets

Northwest Computer Support offers maintenance plans in three different categories: PC Management, Server Management, and Printer and Consumable Management.

PC Management:

Northwest Computer Support provides a complete solution for supporting and managing the overall health of each desktop in your company. Northwest Total Care management plans ensure that your computers are functioning properly and protect against the threat of downtime due to hardware failures. Computers are in your office to help you run more efficiently; Northwest Computer Support ensures that is possible around the clock. Let our technicians ensure computer downtime is minimized and your hardware is operating at peak efficiency for an affordable fee.

Desktops	Bronze	Silver	Gold
On call technician M – F normal business hours	√	√	√
On call technician extended business hours		√	√
Hardware bios updates		√	√
On call technician 24/7 same day response			√

Server Management:

Northwest Computer Support also provides a complete solution for supporting and managing the overall health of each Server in your company.

Servers	Bronze	Silver	Gold
Onsite annual maintenance and cleaning	√	√	√
On call technician M – F normal business hours	√	√	√
On call technician extended business hours		√	√
Hardware bios updates		√	√
Remote monitoring			√
On call technician 24/7 same day response			√

Printers and Consumables Management:

Printers	Bronze	Silver	Gold
Onsite annual maintenance and cleaning	√	√	√
On call technician M – F normal business hours	√	√	√
On call consumables replacement	√	√	√
On call technician extended business hours	√	√	√
Remote monitoring	√	√	√
Automatic Consumables Replacement	√	√	√
On call technician 24/7 same day response	√	√	√